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Premium Content for Insurance Claims Professionals

Written for Adjusters, Vice Presidents, Directors and Managers of Insurance Claims

Greg Church

President, US Claim Solutions

Recent Posts

Streamline Claims Management

How to Streamline Claims Management and Increase Profitability

on Feb 8, 2021 12:46:33 PM
By Greg Church
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The way an insurer manages their claims process is fundamental to its profits and long-term sustainability. Unfortunately, that process is typically time-consuming and labor-intensive, involving multiple systems, outdated technology, and disparate business units. The results of w...
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Claims Adjust Case Loads

How to Determine the RIGHT Caseload for Insurance Adjusters

on Jan 7, 2021 3:06:32 PM
By Greg Church
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Determining the ideal caseload for adjusters is no easy feat. There are far too many factors that go into identifying both case complexity and adjuster capability.
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Which Skills & Traits Make a Claims Adjuster GREAT?

on Dec 2, 2020 3:25:31 PM
By Greg Church
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What makes a claims adjuster great? There are a lot of things to consider when it comes to this fast-paced roll. It’s a high stress job, requiring a strong mindset. Varying skills that demand experience and expertise. And it doesn’t hurt to have the right set of soft skills that ...
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Here’s Why Claims Professionals Aren’t Compliant and How You Can Fix It

on Nov 3, 2020 9:08:31 AM
By Greg Church
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Implementing regulatory requirements in the claims, underwriting, and distribution process is a challenge for many insurers. Claims professionals need to make sure they’re reporting information about claims to the proper state and federal agencies. However, errors continue to be ...
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5 Insurance Scams and Other Risks Posed by the Gig Economy

on Oct 12, 2020 5:29:27 PM
By Greg Church
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The ability to share resources and services is creating a new way to do business. Smartphone applications have made it simple to connect buyers and sellers to make use of their spare time, expertise, and unused assets. It has created a whole new type of economy referred to as the...
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Claims Adjuster Jobs

5 Ways to Prevent Adjuster Burnout and Reduce Employee Turnover

on Sep 1, 2020 11:00:00 AM
By Greg Church
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Holding onto experienced claims adjusters is critical to running a successful business in this industry. If you’re not creating the type of work environment that facilitates a healthy lifestyle, adjusters will succumb to the stress and decide to move on. High adjuster turnover ca...
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5 Simple Steps to Becoming a Successful Catastrophic Insurance Adjuster

on Aug 5, 2020 1:34:06 PM
By Greg Church
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While many businesses spend the wake of a storm reeling, trying to put their business back together, a catastrophic event has quite the opposite effect for catastrophic (CAT) claims adjusters. You’re the unsung hero that’s there to help them get their claim closed so they can get...
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Customer data for better insurance company growth

15 Interesting Ways to Leverage Consumer Data: Examples from Insurance Companies Leading the Charge

on Jul 9, 2020 7:06:09 AM
By Greg Church
1 Comment
In an increasingly competitive industry like insurance, it’s critical to come up with innovative solutions to reach and retain customers. Not to mention that it requires a customer-first approach to keep up with consumer demand for personalization.
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Covid-19 Insurance Scams

COVID Scams Insurers Need to be on the Lookout for

on Jun 4, 2020 2:34:17 PM
By Greg Church
1 Comment
COVID-19 has had a significant impact on the economy, our businesses, and our livelihoods. As revenue and personal income continue to be choked out by shuttered businesses and stay at home orders, some may be tempted to make a quick buck through insurance scams. In desperate time...
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COVID-19 Brings a Wave of BI Claims in 2020

Preparing for the Wave of BI Claims in the Wake of COVID-19

on May 6, 2020 7:24:37 AM
By Greg Church
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The effects of COVID-19 have not just been an interruption to business, but a global crisis that has served as an interruption to our entire economy. It has deeply impacted several industries, leaving businesses to look to insurers to cushion the blow. The process is already unde...
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